1. Sales and Business Development: Identify potential customers, establish contact, and proactively engage in sales activities to generate leads and convert them into sales opportunities. Develop a deep understanding of the company’s products or services and effectively communicate their value propositions to customers.

2. Relationship Management: Build and maintain strong relationships with existing and prospective customers. Serve as a trusted advisor by understanding customer needs, providing tailored solutions, and ensuring customer satisfaction throughout the sales process.

3. Customer Engagement: Proactively engage with customers through various channels, such as phone calls, emails, meetings, and presentations. Conduct product demonstrations and deliver persuasive sales pitches to showcase the features and benefits of the company’s offerings.

4. Sales Target Achievement: Meet or exceed assigned sales targets and objectives within the designated territory or customer segment. Develop and execute sales strategies, including prospecting, cold calling, networking, and relationship-building, to achieve sales goals.

5. Sales Support: Collaborate with internal teams, such as marketing, product development, and customer support, to provide seamless customer experiences. Coordinate with these teams to address customer inquiries, resolve issues, and ensure timely delivery of products or services.

6. Market Research and Analysis: Stay updated on industry trends, market conditions, and competitors’ activities. Conduct research to identify new market opportunities, customer needs, and competitive advantages that can be leveraged to drive sales growth.

7. Sales Reporting and Analysis: Maintain accurate and up-to-date sales records, including customer interactions, sales activities, and revenue forecasts. Prepare sales reports, analyze sales data, and provide insights to management for informed decision-making.

8. Customer Feedback and Satisfaction: Actively seek customer feedback to understand their needs, preferences, and satisfaction levels. Address customer concerns or complaints promptly and provide appropriate solutions to ensure high customer satisfaction and retention.

9. Sales Administration: Complete sales-related administrative tasks, such as preparing sales contracts, proposals, and quotations. Ensure compliance with company policies, pricing guidelines, and legal requirements in all sales transactions.

10. Professional Development: Continuously update product knowledge, sales techniques, and industry trends through training programs, workshops, and self-study. Seek opportunities for professional growth and stay motivated to achieve personal and team sales targets.

Requirements:

• Bachelor’s degree in business administration, marketing, or a related field (or equivalent work experience)
• Proven experience in sales or customer-facing roles, preferably in a B2B or B2C sales environment
• Excellent communication and interpersonal skills
• Strong negotiation and persuasive selling abilities
• Customer-focused mindset with a passion for delivering exceptional service
• Results-oriented and self-motivated with a drive to achieve sales targets
• Ability to build and maintain effective relationships with customers
• Proficient in using CRM software and sales-related tools
• Analytical skills to interpret sales data and identify trends
• Flexibility to adapt to changing market conditions and customer requirements
• Strong organizational and time management skills.